How do I get my tickets?
Soon after your booking is complete your e-ticket will be sent directly to your email. Please print it out and bring it on your tour.
Where does the tour begin?
The morning tour starts in front of the souvenirs shop located in Carrer d'Olot 12, in front of main entrance of Park Güell. The afternoon tour departs from Julià Travel Gray Line's office at Carrer de Sardenya, 311.
Please be there 15 minutes before the tour starts.
Where does the tour end?
The morning tour ends at Sagrada Familia. The afternoon tour ends at Park Güell.
How long does the tour last?
The tour lasts approximately four hours.
What languages is the tour available in?
The tour is operated in English and Spanish.
Is there a dress code?
Yes, entrance into Sagrada Familia requires a strict dress code. No tank tops, strapless shirts, short shorts, or sandals will be accepted. Julia Travel Gray Line and Ticmate cannot be held responsible for refused entry due to improper dress.
Customers are required to bring and wear masks. 
Visitors are requested to keep distance in lines and vehicles. And the number of visitors is limited to reduce crowds. 
Please be ready to make on-site payments using a contactless bank card, rather than cash, where possible. 
Organiser politely request that you refrain from visiting the attraction should you start displaying any of the symptoms associated with COVID-19. Please contact Guest Services should you need to amend your booking. 
All areas that visitors touch are frequently cleaned. 
Employes may wear Personal Protective Equipment to protect both visitors and staff. 
You must bring a valid COVID pass proving that you are fully vaccinated or that you have recovered from COVID-19 
