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Venue Info

9/11 Memorial & Museum

9/11 Memorial & Museum

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9/11 Memorial & Museum

4.7 (34)
From $ 28.50

Avoid the hour-long lines by prebooking tickets to the 9/11 Memorial in New York City. You'll receive a specific admission time or the 9/11 Memorial Museum. If you wish, you can visit the 9/11 Memorial before or after you time in the museum.


- Visit the 9/11 Memorial and see the two reflecting pools formed in the footprints of the original Twin Towers
- See artifacts associated with the events of 9/11
- Explore the web-based interactive timelines

What can I expect?

The Story of Loss and Recovery
The 9/11 Memorial serves to explore the implications of the events of 9/11, documenting the impact of those events and exploring 9/11's continued significance.

The memorial serves to remember and honor the nearly 3,000 people killed in the terror attacks of September 11, 2001, as well as the six people killed in the World Trade Center bombing in February 1993.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11. It tells the story of the 2001 and 1993 attacks by presenting intimate stories of loss, compassion, and recovery. It also explores the global impact of 9/11 and its continued significance. 

The 9/11 Memorial Museum features has web-based interactive timelines chronicling the events of the 1993 World Trade Center bombing, the events of September 11, 2001, and the nine-month recovery effort at Ground Zero. The timelines use images, audio, and video as well as first-person accounts. These are part of the 9/11 Memorial Museum's permanent collection.

How does it work?

When you book your tickets, choose a time that suits you. You can book every half hour on the hour. Please arrive at the museum 30 minutes before your time. 

How do I get my tickets?
Since the tickets are timed and need to be issued with your name, booking number and time. It might take up to 48 hours before you receive the actual e-ticket by email. Just print out your ticket and bring it with you to the 9/11 Memorial.

Where is The 9/11 Memorial located?
The 9/11 Memorial is located at the World Trade Center site in lower Manhattan. Visitors can currently access the 9/11 Memorial at the intersection of Liberty Street and Greenwich Street, at the intersection of Liberty Street and West Street, and at the intersection of West Street and Fulton Street. 

How much time should I expect to spend at the memorial?
An average visit takes approximately two hours. 

Important information

Please note that everyone has to go through the security line in order to enter into the museum.

Ticket categories

Adults (13+)
Children (7-12)
Children (0-6): Free

Is this suitable for me?

Is The 9/11 Memorial Museum appropriate for young children?
The historical exhibition may not be appropriate for visitors younger than 10 years of age. 

Please remember that this is a place for remembering the people who lost their lives, and visitors should act respectfully. 

Opening hours

Sunday-Thursday: 9 A.M. - 8 P.M. Last entry at 6 P.M.
Friday and Saturday: 9 A.M. - 9 P.M. Last entry at 7 P.M.

When you book your tickets, choose a time slot that suits you. You'll get your exact time on your e-ticket.


Instant confirmation

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Opening hours


9/11 Memorial & Museum

Greenwich St & Liberty St New York, NY 10006


English helpdesk

(855) 325-0977 (855) 325-0977

Need help with your booking? We will gladly answer your questions.