Privacy policy

1-You will not need to disclose any personal details in order to visit our websites. We only save anonymous non-specific details of your visit such as your internet provider, the site you linked to us from or the name of the requested date file. To be able to collect anonymous data cookies may be used.

2-To be able to process your order we will need to collect personal date, such as: name, contact details, payment details, e-mail address & telephone number. We send the order confirmation and send it to you by e-mail. We use this personal data only to process and deliver your order. If you sign up for our monthly newsletter, we will use your e-mail address to send you our own marketing e-mails. You can always unsubscribe from our newsletter. We will only give your details to third parties if it is necessary to process your order, especially in these cases:

a) If we have to deliver your order and your details are necessary for this to be achieved.

b) If you pay by credit card (Mastercard or VISA), we provider payment details to the company processing the payment.

c) We do not share your personal details with any other parties unless we are obliged to by law or in the event that you have given us explicit permission to do so.

d) Personal details that are necessary to process and deliver your order can be saved up to 10 years due to business and tax laws.

e) Your personal date is safe with us. It is transmitted to us in an encrypted format with SSL. We protect our websites against damage and unauthorized access.

f) At any time we can give you full information about which of your personal details are saved in our system. You can change, lock or delete your personal details at any time. You can also cancel the permission to save your personal data without any additional statement at any time. Please write to helpdesk@ticmate.com

g) Our websites use Google Analytics, a web tool of Google Inc. („Google“). Google Analytics uses cookies, which are saved on your Computer in order to analyze your use of our websites. The information about the usage of our websites collected by the cookies are in general transmitted to and saved on a Google server in the USA. If you activate IP-anonymization on our websites, then Google will save a shortened version of your IP address, within the European Union or other member states of the agreement. IP-anonymization is active on this website. Google will use information to analyze your usage of this website, to give a report on the activities on the website and to deliver other services to the website operator. The IP address collected by Google analytics will not be connected to other data from Google. By changing the preferences in your web browser you can deny the usage of cookies, but please note, that you might not be able to use all the features on our websites in full.

h) We use social plugins for social networks like Facebook, Google+ and Twitter on our websites. These services are offered by the companies Facebook Inc., Google Inc. and Twitter Inc. Facebook is run by: Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

An overview of Facebook plugins and how they look like can be found here:http://developers.facebook.com/plugins. Google+ is run by: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). An overview of Google+ plugins can be found here: https://developers.google.com/+/plugins. Twitter is run by: Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103.

An overview of Twitter plugins and how they look like can be found here: https://twitter.com/about/resources/buttons. If you are logged in to a social network, then the social network providers can connect the visit of your website to your profile on Facebook, Google+ or Twitter. If you use plugins like the „I like“-Button (Facebook), then the information will be sent to the provider´s server and saved there too. The information will be shown in your social network and displayed to your contacts. Please read more about purpose and volume of data collection and usage through these providers and about your rights and possibilities to protect your privacy by changing your preferences in the provider´s privacy policy.